Shipping policy
Shipping Terms
All our shipments are insured.
Shipping & Delivery Times
We are committed to processing and shipping your order as quickly as possible. Please note the following information regarding our shipping methods, costs, and delivery times:
Shipping Zone 1: Austria
- Free shipping for orders over €50.
- A flat shipping fee of €4.90 applies for orders below €50.
- Delivery time: 1-3 business days
Shipping Zone 2: Germany, Czech Republic, Hungary, Slovakia, Slovenia
- Free shipping for orders over €100.
- A flat shipping fee of €9.90 applies for orders below €100.
- Delivery time: 1-3 business days
Shipping Zone 3: Belgium, Denmark, France, Italy, Netherlands, Poland, Sweden, Croatia, Luxembourg
- Flat shipping fee of €9.90.
- Delivery time: 3-5 business days
Shipping Zone 4: Finland, Ireland, Portugal, Spain, Bulgaria, Greece, Estonia, Latvia, Lithuania, Romania
- Flat shipping fee of €19.90.
- Delivery time: 3-7 business days
Shipping Partners
For shipments with a value up to €520, we use DPD as our shipping service provider. For higher-value shipments, Österreichische Post AG is used.
Shipment Tracking
Once your order leaves our warehouse, you will receive a shipping confirmation with a tracking number. You can use this to track the status of your shipment online at any time.